Useful Information

Booking confirmation and deposit
To make your booking binding for us, we ask you to transfer a deposit to our bank account. We will inform you of the required amount by e-mail.

Means of payment
We accept cash, bank transfer, Maestro (ATM), Visa or Master Card

Cancellation conditions
Cancellation is free of charge up to 1 month before arrival.
Up to 2 weeks before arrival we retain the deposit (20% of the total rental price)
Up to 7 days before arrival, 60% of the total rental amount will be charged.
In the last week before the day of arrival, 80% of the total rental amount will be charged.
If you cancel on the planned day of arrival, we will charge the total rental amount.

We recommend our 'Red Rooster' cancellation protection policy so that you can spare yourself unnecessary costs - Link.

When do I check in and out?
Your holiday flat is ready for occupancy from 3 pm on the day of arrival.
On the day of departure we ask you to vacate your flat by 09:30 for a thorough clean.

Baby equipment
We are happy to prepare a cot, table seat, stair gate and changing mat for our younger guests on request.

Pets
are not allowed in our house